Frequently asked questions
Where do you dive?
We have dive sites all around the island and choose the best sites each day depending on weather conditions (mostly wind direction).
Where are the best sites?
We have a fantastic selection of different types of diving around Rarotonga, usually something to suit everyone. We are lucky to have drop-offs, wrecks, coral gardens, caves, swim-throughs, and passages. The best coral gardens around Rarotonga are in the north, stunning (and sometimes exciting!) passages in the south, and cave systems around the west. We will endeavour to satisfy your curiosity (weather permitting!)
Are the dives guided?
Yes, all our dives are guided by a professionally qualified dive guide or Instructor (unless arranged in advance). We have the friendliest and most experienced dive guides on the island. Eric has been diving around Rarotonga for over 30 years!
What are we likely to see?
Well, that depends on the critters on the day! We can usually guarantee an abundance of beautiful reef fish, the occasional octopus, turtle, whitetip reef shark, spotted eagleray and pelagic such as tuna. With visibility upwards of 30m, you donít usually miss anything sneaking up behind you!
Whatís the minimum number to run a trip?
For economic reasons, unfortunately we donít normally run a trip with one customer. Itís unusual, but if you have booked in advance and no one else can be found to dive on that day, we will move you to another day or give you a refund if we have to cancel due to lack of numbers. For a full explanation of our refund policies, please click here.
When do you go out?
We run trips each morning and afternoon from Monday to Saturday, and on Sunday afternoons. In each half day we conduct two dives at different dive sites, with a surface interval (usually back on dry land) of about an hour.
What if it rains?
If it rains, you may as well be diving as youíre going to get wet! A day of rain doesnít affect the diving conditions here, it has to rain heavily in Rarotonga for a couple of days before the visibility gets poor due to run-off into the lagoon and then the ocean. It also clears very quickly too due to us being isolated in a very big area of ocean.
How qualified are your staff
We have the highest qualified (Ed's a Master Instructor!) and most experienced Instructors on the island. Karen's been awarded for having qualified over 100 students in each of the last three years right here in the waters of Rarotonga! Blowing our own trumpet!?! Maybe!
What about standards of teaching?
Our top training standards have been recognised and we have been awarded three Certificates of excellence in recent years to acknowledge this, the most recent in August 2010.
We have also recently been awarded a certificate for "Outstanding service to the dive industry"
What standard is your rental gear?
We continually update our rental equipment and service the gear on a regular basis. We also do our best to ensure that our customers look after the gear and inspect it so you don't get faulty gear the next day! We have analysed O2 clean air, cylinders hydrostatically tested and in date
How do you ensure dive safety?
We always man our boats with a first aid qualified skipper during your dives and have oxygen and first aid on board and our dives are guided as standard so you'll be looked after in the water.
I/we struggle to get back on dive boats
Worried about getting back on the boat? We also have a ladder available on request on both boats!
I am arriving on a cruise ship for the day, can I make a booking?
Unfortunately we have had nothing but problems with cruise ships either disembarking late or just deciding not to stop, so for the time being we are not taking bookings from cruise ship customers. Hopefully the situation will improve once the new jetty has been tested on the Western side of the island.